Frequently Asked Questions

How do I change my advisor, major, or program?
Forms to change your advisor or program are available online at the Registrar’s website. Fill out the appropriate form and bring it to the Office of Student Records for processing.

How do I know what catalog I am in?
You will be in the catalog that was in effect your first semester at Texas Wesleyan University.

Can I change catalogs?
Yes. Refer to the University Catalog section of the current catalog for policies on changing catalogs.

How do I get a University catalog?
The current University catalog is available online at the Registrar’s web page. Printed catalogs are also available in the Cashier's Office and in the University Bookstore at a cost of $5 each.

What is the difference between an official and unofficial transcript?
Official transcripts display the University seal and the registrar’s signature and are only available through the Office of Student Records. These transcripts are usually required for employment and educational purposes. Unofficial transcripts are available online through RamLink and are for informational purposes only.

How do I request an official transcript?
Detailed instructions and the transcript request form are available on the Registrar’s web site. There is a $3 fee per transcript and a $15 same-day processing fee if necessary.

How do I get verification of enrollment?
Verification of enrollment forms may be obtained in the Office of Student Records.

How do I get a copy of my schedule?
You can print a copy of your schedule from RamLink.

What do I do if I have a “hold” on my account?
All holds must be cleared through the department that placed the hold. (i.e., a financial hold must be cleared by the cashier’s office; a registrar hold must be cleared through the Office of Student Records.) All holds must be cleared prior to registration.

How do I change my address?
Address change forms are available on the Registrar’s web site. Fill out the form and bring it to the Office of Student Records.

I have just gotten married. How do I change my name?
You must bring an official document (copy of your marriage license, social security card, etc.) to the Office of Student Records. We will make a copy and keep it in your student file.

What is GEC?
GEC stands for General Education Requirements. These courses are required for each undergraduate major at Texas Wesleyan University. Refer to your program requirement description in your catalog to see your GEC requirements.

How do I know what classes to select when I register?
The program description in your University catalog lists your program requirements. You and your advisor will use your degree audit to monitor your progress towards your degree.

How can I tell the academic level of a course? How do I know how many credit hours each course is worth?
The first number of a course tells you the course level: 1000 for freshmen courses, 2000 for sophomore level, 3000 for junior level, and 4000 for senior level. The second number tells you how many credit hours the course is worth. For example, SPC-1301 is a freshman level speech class worth three credit hours; NSC-2401 is a sophomore level natural science course worth 4 credit hours.

How many hours do I need to be a sophomore? Junior? Senior?
Sophomore: 31-60 completed credit hours, Junior: 61-90 completed credit hours, Senior: 91 or more completed credit hours.

I have completed two semesters. Shouldn’t I be a sophomore if it is my second year?
No. Your classification depends on the number of credit hours you have completed (see above), not the number of semesters you have been attending Texas Wesleyan.

Registration

Do I need to come to the Office of Student Records to register?
No, while the Office of Student Records will register students during the registration periods, we also offer online registration to the majority of our students.

Can everyone use online registration?
No. New transfer students and freshmen (students with fewer than 31 completed credit hours) cannot register online. All other current students, unless on academic probation, are eligible for online registration.

How do I register?
Freshmen are advised and register in the Academic Resource Center (ARC). All new transfer students must meet with their advisor and register in the Office of Student Records. Current students must meet with their advisor to fill out their schedule card. After meeting with their advisor, they must have the advisor hold removed from their record by the Dean’s secretary. Once this is done, they may go to RamLink and register online. Detailed instructions for online registration may be found on the Registrar’s web site.

When can I register?
During priority registration, current students are scheduled to register by the number of completed credit hours they have earned. This schedule will be published in the Class Schedule book and also on the Registrar web site. During the open registration period that follows, current students may register at any time.

I went online to register and the message said I have a “hold.” What do I do?
All holds must be cleared from your record before you can register for any classes. If it is a financial hold, contact the cashier’s office at 817-531-4456. If it is a registrar’s hold, contact the Office of Student Records at 817-531-4414.

I went online to register and the message said I must register for either a Math or English class before I can register for other classes?
You are required to have completed the Math and freshman English general education requirements by the time you have earned 30 credit hours. If you have not taken the required math or English course or have not taken the Math and English placement exams, you will be required to do so before you can register.

What happens if one of my classes is cancelled?
The school will contact you if one of your classes is cancelled. You may then register for another class if you wish.

Adding and Dropping Courses

What is the deadline for adding and dropping a course?
You have until the Friday after classes begin to add or drop a course. (However, if you drop a course once classes have begun you will not receive a full refund.) Classes cannot be added after this date. However, after this date you may drop a course until the end of the twelfth week of class but a “DP” will show on your transcript. If you drop a course or withdraw from the University after the twelfth week of class, you will receive a grade of “F.”

Can I add or drop a course online?
Yes, you may add and drop courses online only during the online registration periods.

How can I add or drop a course once the online registration period is over?
Once the online registration period ends, all adds and drops must be done in the Office of Student Records where the Add/Drop forms are available. You will need to have the forms signed by your advisor. Then, return the form to the Office of Student Records for processing. Once classes have begun and you wish to drop a class, the form must be signed by both your advisor and the class instructor.

What happens if I fall below full time?
Dropping below 12 credit hours can affect financial aid, scholarships, family insurance and other areas where you might need to be a full time student. If you have financial aid and you drop below 12 credit hours, you should check with the Financial Aid office to discuss your status.

If I stop attending class, will I be dropped from the class roll?
No, you must fill out the add/drop form and have it signed by your instructor and advisor and bring it to the Office of Student Records.

Can I drop all of my classes?
If you are leaving the University, you cannot drop all of your classes through the regular add/drop procedures. You must fill out a Withdrawal Form that must be signed by the cashier’s office, the financial aid office, and the registrar’s office. This form is available in the Office of Student Records.

Grades

How do I get my grades?
You can view and print your grades on RamLink. Semester grades are usually available approximately one week after the last day of exams. Grade reports will not be mailed.

What does an “I” (incomplete) grade mean?
A grade of “I” is assigned when a student has successfully completed the majority of the work for a course but, for extraordinary reasons (i.e., severe illness, car accident, death in the family, etc.) cannot finish the course. The student must contact the instructor to explain the circumstances and request the “I.” All coursework must be completed by the date listed in the catalog (or earlier if specified by the instructor) or the grade will automatically change to an “F.”

May I replace a grade by repeating a course?
You may replace a grade earned at Texas Wesleyan only by repeating the course at Texas Wesleyan. Any course that you take at another institution may be repeated at Texas Wesleyan. Be aware that the most recent grade replaces the original class regardless if it is higher or lower.

I received a “D” in English and repeated it. Why is the D still on my transcript?
Every class you take will be included on your transcript. The grade of a repeated class will not count against your GPA but will still be shown on your transcript.

What grades do I need to make Dean’s List?
Dean’s List is awarded each semester based on the semester GPA. You must be an undergraduate student enrolled for 6 or more semester hours with a semester GPA of 3.5 to make Dean’s List. A semester grade lower than a “C” disqualifies a student from the Dean’s List. The designation “Dean’s List” will print on the student’s transcript for that semester.

What is “Academic Probation?”
Academic Probation refers to a student whose cumulative GPA falls below a 2.0. Academic Probation is evaluated at the end of each fall and spring semester. Students will be notified by mail if they are on Academic Probation. The designation “Academic Probation” will print on the student’s transcript for that semester.

What is Academic Suspension?
Academic Suspension occurs when a student has been on academic probation for two long (fall and spring) semesters and fails to bring her/his cumulative GPA above 2.0 in the third semester. A student on Academic Suspension will not be allowed to register for classes for one long (fall or spring) semester. Students will be notified by mail if they are on Academic Suspension. The designation “Academic Suspension” will print on the student’s transcript for that semester.

I have been suspended and I want to come back. What are my options?
Suspended students may apply for readmission after one long (fall or spring) semester has elapsed. Students should begin the readmission process by meeting with their advisor. Your advisor and dean will send the Provost a written recommendation for readmission. If you have been approved for readmission, you should consider repeating the courses for which you received “D’s” or “F’s.” You can discuss this with your advisor when you register for classes.

Transfer Issues

What classes can I transfer to TWU?
You can check the Transfer Equivalency Guide on the Admissions Office web site. The Transfer Equivalency Guide lists course equivalencies with most major schools in the area.

I first attended college 20 years ago. Will those courses transfer to TWU?
Our “Academic Fresh Start” policy allows applicants to request that TWU not consider credits earned 10 or more years ago. You must submit the Academic Fresh Start request to the Office of Student Records before you register.

Why didn’t my computer science course transfer to TWU as a computer science course? I don’t see it in the Transfer Equivalency Guide.
Courses that are not listed in the equivalency guide are evaluated by content. If you have questions regarding the way your transfer courses are evaluated, call the Office of Student Records.

I didn’t do well in my first college classes. Do I have to list these institutions on my admission application?
Yes. The TWU admission application has a section where you must list other institutions that you have attended.

Do my grades transfer with my transfer course or just the credit hours?
Both credit hours and grades transfer with the transfer courses.

Why isn’t my transfer work showing up on my transcript?
We only accept transfer coursework from an official transcript. Make sure that you have submitted an official transcript of any college level work you have completed at other institutions to the Office of Student Records.

If I earned credit at TWU through the joint high school enrollment program, will those hours count as TWU residency hours?
Yes.

I am planning to attend another institution during the summer. Do I have to let TWU know? How do I know whether the courses I take will transfer for credit and apply to my degree?
Yes, you should fill out the Concurrent Enrollment form available in the Office of Student Records if you plan to attend another school while still a student at TWU. To find out what courses will transfer, check the Transfer Equivalency Guide available on the Admission Office web site. If your school or course is not listed, call the Office of Student Records.

CLEP, AP, and Placement Tests

I took AP English in high school. What college credit will I get?
College credit for AP depends on your AP exam score. Required scores vary by subject. Refer to the University catalog for the AP exam scores required for college credit.

I have received CLEP credit. Why isn’t it listed on my transcript?
It will be posted once we have received the official score from you or the testing agency.

I took the TWU Spanish placement test and tested out of SPN-1341. Why isn’t that reflected on my transcript?
We enter the courses on your record once we receive the test results from the Spanish department.

What grade do I get for CLEP and AP credit?
There is no letter grade assigned for CLEP, AP, and other placement test credit. You will receive a “CR” which signifies that you received credit for the material associated with the course.

Where can I go to find out about CLEP tests?
We do not administer CLEP tests. For information about CLEP, you should contact Tarrant County College at 817-515-6429.

How many CLEP tests can I take?
A maximum of 30 hours will be allowed for AP and CLEP. No more than one-fourth of the requirements for a major subject may be completed by these courses. You may not apply CLEP credit to the 45 credit hour residency requirement, which must be earned at Texas Wesleyan University. CLEP credit cannot replace an “F” grade previously received.

Does CLEP count as residency hours if I took the test while at TWU?
No.

Degree Audit

What is Degree Audit?
Degree audit will look at the courses you have taken at Texas Wesleyan University and your transfer courses. It checks these courses against the requirements of your declared program and helps you keep track of your progress towards graduation. Degree Audit is available to students on RamLink.

Does this mean that I no longer have to see my advisor?
No. Degree audit is not a replacement for your advising program. It is a tool that you and your advisor can use to monitor your academic progress.

Is the Degree Audit that I run on RamLink official?
No. The degree audit is not considered official until it is certified by the Office of Student Records. Official degree audits will be mailed to each student when they have earned 90 hours.

What if I find a mistake on my degree audit?
Check to see if your major and catalog year are listed correctly on the degree audit. If you find a mistake on your degree audit or disagree on how some courses are listed, fill out the Degree Audit Review Request form available in the Office of Student Records. Please allow two weeks for processing.

What if I have a course which should substitute for another course, but it is not showing up on my degree audit?
Come to the Office of Student Records and fill out the Degree Audit Review Request form and attach it to your Course Substitution form. Please allow two weeks for processing.

Graduation

What do I need to do to graduate?
You should look in your catalog to find your particular program requirements. You and your advisor should keep track of your academic progress using degree audit and the appropriate University catalog. You must apply for graduation the semester before you intend to graduate. The Graduation Application form is available on the Registrar’s website and must be filled out and submitted to the Office of Student Records.

How do I know that my graduation requirements are complete?
Once you have applied for graduation, an initial graduation audit will be run on your file. The results of this audit will be sent to you indicating if any further coursework is needed.

Does TWU have a graduation ceremony each semester?
Graduation ceremonies are held for the spring and fall terms. There is no graduation ceremony held for the summer term although students who will complete their degree requirements during the summer term may graduate with a summer date.

Can I participate in graduation (“walk”) if I still have one or two classes remaining?
You may participate in the spring graduation ceremony if you have no more than 8 hours outstanding and all General Education courses have been completed. However, this is not automatic. You must apply for permission from the Provost. Students may not “walk” in the December graduation ceremony.

When and where is the graduation ceremony?
The graduation ceremony is usually held at Will Rogers Auditorium in Fort Worth on the Friday evening after the last day of final exams.

Do I need tickets?
Yes, tickets are required to attend the graduation ceremony. The number of tickets each student receives varies per semester depending on how many students are in the graduating class. On occasion, extra tickets are available and students will be contacted about pickup date and time.

Where do I get a cap and gown?
Caps and gowns are available at the bookstore. You must have applied to graduate to receive a cap and gown.

Where can I ….?

Get an official transcript?
Office of Student Records on the third floor of the O’Neal Sells Building.

Get an unofficial copy of my transcript?
RamLink

Get a copy of my degree audit?
RamLink

Apply for Financial Aid?
Office of Financial Aid on the third floor of the O’Neal Sells Building.

Apply for scholarships?
Office of Financial Aid on the third floor of the O’Neal Sells Building.

Get help with Math or English?
Academic Resource Center (ARC) on the first floor of the Library.